Our DMS solution can convert your filing cabinets into data goldmines!
Introduction
In today’s digital-first world, managing documents efficiently is critical for every business. Bits & Bytes is an exclusive reseller of SoftAge’s comprehensive Document Management Services in the North American continent. Bits & Bytes/SoftAge ensure your organization can capture, store, organize, secure, and retrieve critical information seamlessly—whether in digital or physical format.
We provide a 360° approach to managing the entire document lifecycle, so you can focus on your core business while we handle your information securely and compliantly.
Our Clients
We are a preferred partner of New York Power Authority (NYPA) for their Document Scanning & Digitization projects. Under this engagement, we will deliver services including OCR & scanning, intelligent indexing, secure storage, and physical document management to NYPA.
Why Choose Us
Document Management Services
Our Process or Methodology
We offer complete Document Management Services covering the entire lifecycle—from secure scanning and indexing to storage, transport, and certified destruction. Available onsite or offsite, our solutions ensure compliance, accuracy, and data integrity with OCR-based digitization, encrypted storage, and seamless retrieval.
Document Consultation & Process Mapping
Every project begins with a thorough consultation to understand your business challenges and compliance requirements. We conduct a complete audit of existing document workflows, map all document sources, and identify potential compliance risks (GDPR, HIPAA, ISO, SOX). Using advanced business process analysis and workflow mapping tools, we create a tailored roadmap for digitization, automation, and secure storage—ensuring your document strategy is future-ready and compliant.
Document Capture & Digitization: (OCR/ICR)
Convert paper archives into searchable, secure digital assets with OCR/ICR technology. Our high-speed scanning, AI-driven indexing, and batch processing transform physical records into disaster-proof, easily retrievable digital files—enabling paper-free operations and instant access to critical data.
Data Entry & Metadata Management
Ensure complete data accuracy and usability with AI-powered validation and structured metadata management. We handle manual and automated data entry, enrich metadata, and integrate seamlessly with ERP/CRM systems—delivering reliable, organized information for faster, informed decision-making.
Digital Document Storage & Enterprise DMS
We provide a secure, collaborative digital document ecosystem tailored to your business needs—whether cloud-based or on-premises. With features like automated version control, role-based access, and activity tracking, we eliminate duplication, enforce strict access controls, and enable real-time team collaboration, ensuring your document workflows are efficient, compliant, and future-ready.
Physical Document Storage
When records must remain physical, we ensure their safety. Climate-controlled facilities with RFID/barcode tracking, 24/7 surveillance, and instant retrieval services.
We provide secure, climate-controlled storage for physical records, equipped with RFID/barcode tracking, 24/7 surveillance, and instant retrieval services. Our facilities ensure long-term preservation, rapid access, and full compliance, with optional digital scanning on demand for seamless hybrid workflows.
Document Retrieval & Workflow Automation
We empower teams to work smarter with AI-driven search and automated workflows. By integrating with ERP, HRMS, and CRM systems and supporting e-signatures, we reduce manual bottlenecks, accelerate approvals, and deliver faster, more transparent document processing.
Compliance & Security Management
We safeguard sensitive data while keeping you compliant with ISO, HIPAA, GDPR, SOC, and SOX standards. End-to-end encryption, audit trails, and regular security checks ensure zero breach risks, full accountability, and industry-specific compliance for finance, healthcare, legal, and more
Backup & Disaster Recovery
We protect your data with automated backups, geo-redundant storage, and rapid recovery protocols. Our disaster recovery plans guarantee business continuity, immediate restoration of critical records, and minimal downtime, so your operations never skip a beat—even during emergencies
Secure Document Shredding & Disposal
We handle end-of-life documents responsibly with industrial shredding and certified digital wiping. Our processes ensure 100% compliance with retention policies, prevent data leaks, and support environmentally friendly recycling for both physical and digital records.